Returns Product

▪️ Returns accepted within 14 days of delivery only

▪️ Example: Item delivered on the 1st can be returned until the 15th

1. Use our "Contact Us" page

2. Receive confirmation email within 48 hours

3. Return instructions will be provided, and you can arrange delivery back to us via your chosen courier service

▪️ All items must be unused, unopened, in original packaging

▪️ Tags and security seals must be intact

▪️ We'll inspect all items upon receipt and verify their condition

▪️ Returns are at the customer's expense

▪️ Initial delivery costs are non-refundable

▪️ Defective items: Free exchange (photo evidence required)

▪️Please Note: All Food Items are Non-Refundable

▪️Returns must be sent to the address provided in the return confirmation email

▪️ We are unable to accept returns sent without prior confirmation

▪️ For efficiency, please ensure the package is securely packed to prevent damage in transit

1. Request via "Contact Us" page

2. Send your return to us using a tracked courier service within 14 days

3. Inspection will be conducted upon receipt

4. Refund processed within 24 hours if all conditions are met (minus initial delivery cost and a processing fee of 5%)

5. Please Note: All Food Items are Non-Refundable

1. Report via "Contact Us" with clear photos within 48 hours of delivery

2. If the fault is confirmed, a free exchange will be provided

We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊