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Halti Headcollar Black

Halti Headcollar Black

Regular price £9.99
Regular price Sale price £9.99
OFFER PRICE Sold Out
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Indulge your furry friend with our irresistible treats, entertaining toys and fabulous accessories. Delivered to you at warp speed! Shop now and lets get your furry friends adventure started.

🚚 FREE Next Day Delivery on orders placed before Midnight

🚚 Delivery Areas:

✅ Mansfield: NG18, NG19, NG20, NG21

✅ Sutton in Ashfield: NG17

✅ Kirkby in Ashfield: NG17

✅ Hucknall: NG15

✅ Creswell & Whitwell: S80 4

Delivery Process:

1. You'll receive an email by 11am on delivery day with your 1 hour time slot.

2. Once allocated, we can't change your delivery time.

3. Minimum order is £10.

💡 Top Tip: Nominate a safe place for delivery if you're out. We'll take a photo as proof of delivery (available on request). You're responsible for items left in your designated safe place.

🔄 Redelivery:

1. We offer two free delivery attempts.

2. After two unsuccessful attempts, we'll process a refund minus £9.98 (£4.99 per failed delivery).

We're here to help! If you have any questions, just ask. 😊

If you have a dog that pulls on the lead, you will know how difficult and sometimes dangerous dog walks can be. The Halti Headcollar was designed by Dr Roger Mugford as the first headcollar for dogs as a simple training aid to tackle lead pulling. If you guide the head, the body will follow.

The Halti Headcollar is a humane training tool that provides maximum control for even the strongest pullers.

Features

  • Stops Pulling - the Halti Headcollar prevents pulling on the lead by gently steering and guiding your dog's direction
  • Kind & Humane - made from strong but lightweight nylon webbing, the Halti Headcollar is designed for comfort with a padded neoprene nose band and won't interfere with panting, eating or drinking
  • Reflective & Safe - every Halti Headcollar has reflective accents for improved visibility in low light and a safety link that attaches to your dog's collar for complete peace of mind
  • 40 Years Experience - creators of the world's first headcollar for dogs, Halti and Dr Roger Mugford have been solving lead pulling problems for over 40 years

Size Guide
Breed recommendations are a guideline only as individual sizes may vary by dog. We recommend you measure your dog to ensure the right fit. 

Neck Measurement: Place the measuring tape around the top of the dog's neck. 

Nose Circumference: Measure your dog at the widest part of their nose just below their eyes. If your dog does not fit one of our Halti Headcollar sizes please see the Halti Optifit Headcollar which has a fully adjustable noseband.

Available in 6 Sizes, please see Product Photos for Measurements.

Out Of Stock Procedure

🚚 Our Stock Management

▪️ We maintain our own inventory

▪️ We also work with two wholesalers

📦 Occasional Stock Issues

▪️ Despite our best efforts, items may sometimes be unavailable

▪️ This is rare, but it can happen (and it annoys us more than you!)

📧 Our Promise to You If an item is out of stock:

1. We'll email you as soon as possible (always the same/next day)

2. We'll provide an estimated availability date, when possible

3. You can then decide how to proceed with your order

💡 Why This Happens

▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible

▪️ We're continuously working to improve this

Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊

📦 Bulk Order Policy

Any order containing more than one unit of the same item will be classified as a bulk order. In the event that we can only deliver part of the bulk order the next day and a refund for the remaining items is requested, our processing fee of 5% will apply to the refunded amount.

For any outstanding items that cannot be immediately delivered, we will provide periodic email updates to keep you informed of the progress and expected delivery timelines.

Returns Policy

🕒 14 Day Return Window

▪️ Returns accepted within 14 days of delivery only

▪️ Example: Item delivered on 1st can be returned until 15th

📞 How to Initiate a Return

1. Use our "Contact Us" page

2. Receive confirmation email within 48 hours

3. We'll contact you within 1-2 working days to arrange collection

📸 Condition of Returns

▪️ All items must be unused, unopened, in original packaging

▪️ Tags and security seals must be intact

▪️ We'll take photos for verification

💷 Collection Charges

▪️ Non-defective items: £4.99 per collection attempt and a processing fee of 5% (deducted from refund)

▪️ Defective items: Free exchange (photo evidence required)

🚫 Important Notes

▪️ We only accept returns via our collection service

▪️ Third party returns are not accepted

▪️ Safe place for collection recommended for efficiency

♻️ Non-Defective Returns

1. Request via "Contact Us" page

2. We'll collect within 1-2 working days

3. Inspection on collection

4. Refund processed within 24 hours if all conditions met

🛠️ Faulty/Damaged Items

1. Report via "Contact Us" with clear photos within 48 hours of delivery

2. Free exchange if fault confirmed

3. Two free exchange attempts

4. £4.99 charge for third attempt (if needed)

We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊

Can't Find What You're Looking For?

We're always expanding our range to meet your needs!

1. Send us a message with the product details

2. Include the URL if possible for reference

3. We'll check if we can add it to our website

4. We will work to offer you a better price

5. We'll keep you informed

Your satisfaction is our priority. Let us know what you need!

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