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James Wellbeloved Puppy Turkey & Rice 15kg
James Wellbeloved Puppy Turkey & Rice 15kg
Offer Ends 4th December 2024
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🚚 FREE Next Day Delivery on orders placed before Midnight
🚚 FREE Next Day Delivery on orders placed before Midnight
📦 FREE Next Day Delivery on orders over £6 placed before Midnight
🚚 Delivery Areas:
✅ Mansfield: NG18, NG19, NG20, NG21
✅ Sutton in Ashfield: NG17
✅ Kirkby in Ashfield: NG17
✅ Hucknall: NG15
✅ Creswell & Whitwell: S80 4
⏰ Delivery Process:
💡 Top Tip: Nominate a safe place for delivery if you're out. We'll take a photo as proof of delivery (available on request).
1. You'll receive an email by 11am on delivery day with your 1 hour time slot.
2. Once allocated, we can't change your delivery time.
3. If you're not home: We'll attempt to find a location at your property to leave your delivery. We'll document this with photographs of both the delivered items and your property frontage for verification. Please note that once delivered, the items become your responsibility.
4. If delivery isn't possible: We'll contact you via phone and/or email to arrange a redelivery. A £3.50 fee applies for the second delivery attempt. If you choose to cancel, a £4.99 delivery fee plus 5% processing fee will be deducted from your refund.
We're here to help! If you have any questions, just ask. 😊
See The Full Range Here
See The Full Range Here
This recipe has been carefully formulated to meet the higher protein and energy requirements of rapidly growing puppies, while fully supporting their bone development. Taking a handful of nature's nourishing ingredients and combining them with flavourful turkey for highly digestible, quality protein dog food. Then, adding all the vitamins and minerals your dog needs to stay happy, healthy and full of life.
- Turkey Meal - Made with 100% natural turkey.
- Brown & White Rice - A highly digestible carbohydrate and energy source, believed to be gentle on the stomach.
- Yucca Extract - A natural deodoriser, for less smelly poos.
- DHA: We supplement this food with natural DHA found in oily fish.
- Prebiotics - Natural inulin from chicory, helping to maintain a healthy gut flora.
Ingredients: Turkey meal (25%), brown rice (14.8%), naked oats, white rice (14.3%), pea protein, turkey fat (7.5%), whole linseed, turkey gravy (2.9%), sugar beet pulp, alfalfa meal, pea fibre, seaweed, sodium chloride, fish oil, chicory extract (0.25%), potassium chloride, calcium carbonate, yucca extract (0.02%).
Additives per kg: Vitamin A: 15000 Iu, Vitamin D₃: 1400 Iu; Trace Elements: 3B103/Iron: 40.0 Mg, 3B202/Iodine: 1.6 Mg, 3B405/Copper: 6.0 Mg, 3B502/Manganese: 25.0 Mg, 3B607/Zinc: 100 Mg, E8/Selenium: 0.19 Mg.
Analytical constituents (%): Protein: 31.0; Fat Content: 15.0; Crude Ash: 7.6; Crude Fibre: 2.4; Omega 3 Fatty Acids: 1.0; Omega 6 Fatty Acids: 3.5; Dha: 0.028; Vitamin E: 180 Mg/Kg.
Changing Your Dog's Food
Changing Your Dog's Food
Guide to Changing Your Dog's Food
Why This Matters
Transitioning your dog to new food is crucial for their digestive health. While some dogs have iron stomachs, it's best to err on the side of caution, especially when upgrading to a higher quality food.
What to Expect
During the transition, you may notice:
▪️ Initial reluctance to eat the new food
▪️ Temporary changes in toilet habits
▪️ These issues typically resolve within a few days
🚨 Note: Persistent diarrhoea or vomiting is rare but concerning. Consult your vet if these symptoms persist.
Our Recommended Transition Plan (1-10 days)
| Days | Old Food | New Food |
| 1-2 | 75% | 25% |
| 3-4 | 50% | 50% |
| 5-7 | 25% | 75% |
| 8-10 | 0% | 100% |
Important: Adjust this timeline based on your dog's response. There's no rush!
Top Tips for a Smooth Transition
1. Ensure sufficient old food: Running out mid transition limits your options.
2. Monitor portion sizes: Feeding guides are recommendations, not rules. Adjust as needed.
3. Weigh food when possible: Avoid the common pitfall of overfeeding.
4. Be patient: Allow up to 16 days to see improvements.
Remember
The quality of ingredients is paramount. A successful transition to premium food can lead to long term health benefits for your furry friend.
Need more advice? We're here to help ensure your dog's dietary change is a positive experience! 🐾
Out Of Stock Procedure
Out Of Stock Procedure
🚚 Our Stock Management
▪️ We maintain our own inventory
▪️ We also work with two wholesalers
📦 Occasional Stock Issues
▪️ Despite our best efforts, items may sometimes be unavailable
▪️ This is rare, but it can happen (and it annoys us more than you!)
📧 Our Promise to You If an item is out of stock:
1. We'll email you as soon as possible (always the same/next day)
2. We'll provide an estimated availability date, when possible
3. You can then decide how to proceed with your order
💡 Why This Happens
▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible
▪️ We're continuously working to improve this
Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊
📦 Bulk Order Policy
Any order containing more than one unit of the same item will be classified as a bulk order. In the event that we can only deliver part of the bulk order the next day and a refund for the remaining items is requested, our processing fee of 5% will apply to the refunded amount.
For any outstanding items that cannot be immediately delivered, we will provide periodic email updates to keep you informed of the progress and expected delivery timelines.
Returns Policy
Returns Policy
🕒 14 Day Return Window
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on 1st can be returned until 15th
📞 How to Initiate a Return
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. We'll contact you within 1-2 working days to arrange collection
📸 Condition of Returns
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll take photos for verification
💷 Collection Charges
▪️ Non-defective items: £4.99 per collection attempt and a processing fee of 5% (deducted from refund)
▪️ Defective items: Free exchange (photo evidence required)
🚫 Important Notes
▪️ We only accept returns via our collection service
▪️ Third party returns are not accepted
▪️ Safe place for collection recommended for efficiency
♻️ Non-Defective Returns
1. Request via "Contact Us" page
2. We'll collect within 1-2 working days
3. Inspection on collection
4. Refund processed within 24 hours if all conditions met
🛠️ Faulty/Damaged Items
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. Free exchange if fault confirmed
3. Two free exchange attempts
4. £4.99 charge for third attempt (if needed)
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
Can't Find What You're Looking For?
We're always expanding our range to meet your needs!
1. Send us a message with the product details
2. Include the URL if possible for reference
3. We'll check if we can add it to our website
4. We will work to offer you a better price
5. We'll keep you informed
Your satisfaction is our priority. Let us know what you need!
