KONG High-Viz Range - Glow In The Dark Dog Toys
KONG High-Viz Range - Glow In The Dark Dog Toys
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KONG Twistz High-Viz Ball’s vibrant, highly visible colours make this the perfect fetch toy for all outdoor environments, weather, and terrain. Bright colours contrast in tall grass, at the pool, in snow, and on dreary days, while glow-in-the-dark technology lights the way for fetching fun in the darkness of night. Durable material gives the Twistz High-Viz Ball a dynamic bounce and long-distance fetching action. Charge the ball under a lamp or in the sunlight for glowing fun!
- Vibrant colours easy to track in various environments
- Durable strength ball with extreme, dynamic bounce
- Daytime to night time fetching fun with glow-in-the-dark technology
- Floats in water
KONG Twistz High-Viz Ring’s vibrant, highly visible colours make this the perfect toy for all outdoor environments, weather, and terrain. This twisted ring is easy-to-grip, with bright colours that stand out in tall grass, at the pool, in snow, on dreary days—even at night with glow-in-the-dark technology. Durable material gives the Twistz High-Viz Ring a dynamic bounce and long-distance rolling action. Charge the Ring under a lamp or in the sunlight for glowing fun.
- Vibrant colours easy to track in various environments
- Durable strength ring with energetic bounce and long-distance rolls
- Daytime to night time fetching fun with glow-in-the-dark technology
- Floats in water
- Easy to grip for throwing and flinging
The KONG Bunji High-Viz Ball is specially designed with bright, high visibility colours for various environments, weather, and terrain. Ideal for fetch-and-retrieve play, this durable ball has raised ridges that create an unpredictable bounce, and an ergonomic bungee cord rope that effortlessly launches long distance, saving your shoulder from burnout! Glow-in-the-dark ball and handle make this toy perfect for playing after the sun goes down and on gloomy days—and it even floats in water! Charge the ball & handle under a lamp or in the sun for 15-20 minutes to activate glow-in-the-dark feature.
- Ideal for daytime or night time play
- Bungee cord launcher makes for ergonomic, long-distance throw
- Floats in water
- Highly visible, glow-in-the-dark ball easy to track when thrown
- Raised ridges create an unpredictable bounce
To activate glow-in-the-dark toys, charge under a lamp or in the sun for a minimum of 10-20 minutes.
Functional playtime provides dogs with necessary instinctual & energetic outlets, like tugging, thrashing, and fetching. Playtime shared between dogs and humans helps to strengthen their bond and creates feelings of reward in dogs.
For outdoor fetching fun only. NOT a chew or tug toy. Supervise play at all times. Remove all packaging before use. Stop use if damaged.
Please ensure this toy is suitable for your dog's preferences, chewing habits and size, remembering that no toy is completely indestructible.
If you require any customer support regarding this product please call us on: 01977 813771 or email us at: contact@thedeliciousdogfoodcompany.co.uk
UK Delivery
UK Delivery
📦 Next Day Despatch on UK Orders placed before Midnight
Please Note: Orders are despatched the next working day. (Monday-Friday excluding public holidays)
🚚 UK Delivery Details:
✅ Parcels: Up to 11.99kg – £3.99
✅ Parcels: Over 12kg – FREE
Estimated Delivery Time: All parcels are despatched on 2-3 day delivery service.
⏰ Delivery Process:
1. Order Processing: Orders placed before midnight are despatched the next working day.
2. Tracking Updates: You'll receive an email/text with tracking information once your parcel is despatched.
3. Delivery Options: If you’re not home, the Courier may attempt to leave your delivery in a safe place or with a neighbour.
4. The Courier may leave a card with instructions for redelivery or collection. Please follow their guidance to arrange redelivery at your convenience.
Thank you for your understanding. If you have any questions, we're here to help! 😊
Returns Policy
Returns Policy
📦 UK Returns Policy
🕒 14 Day Return Window
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on the 1st can be returned until the 15th
📞 How to Initiate a Return
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. Return instructions will be provided, and you can arrange delivery back to us via your chosen courier service
📸 Condition of Returns
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll inspect all items upon receipt and verify their condition
💷 Return Costs
▪️FREE Returns on all KONG products
▪️Defective items: Free exchange (photo evidence required)
▪️All other items: Returns are at the customer's expense. Initial delivery costs are non-refundable
🚫 Important Notes
▪️Please Note: All Food Items are Non-Refundable
▪️Returns must be sent to the address provided in the return confirmation email
▪️ We are unable to accept returns sent without prior confirmation
▪️ For efficiency, please ensure the package is securely packed to prevent damage in transit
♻️ Non-Defective Returns
1. Request via "Contact Us" page
2. Send your return to us using a tracked courier service within 14 days
3. Inspection will be conducted upon receipt
4. Refund processed within 24 hours if all conditions are met (minus initial delivery cost and a processing fee of 5%)
5. Please Note: All Food Items are Non-Refundable
🛠️ Faulty/Damaged Items
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. If the fault is confirmed, a free exchange will be provided
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
Out Of Stock Procedure
Out Of Stock Procedure
🚚 Our Stock Management
▪️ We maintain our own inventory
▪️ We also work with two wholesalers
📦 Occasional Stock Issues
▪️ Despite our best efforts, items may sometimes be unavailable
▪️ This is rare, but it can happen (and it annoys us more than you!)
📧 Our Promise to You If an item is out of stock:
1. We'll email you as soon as possible (always the same/next day)
2. We'll provide an estimated availability date, when possible
3. You can then decide how to proceed with your order from the options provided
💡 Why This Happens
▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible
▪️ We're continuously working to improve this
Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊
