Tall Tails Durable Braided Bone - 9"
Tall Tails Durable Braided Bone - 9"
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Whether your pup wants to play a rousing game of fetch, tug-of-war, or bite down for a little while, the Braided Bone Toy is made with your pup in mind. The special bond between you and your dog is important to Tall Tails, so we made sure our braided toys are designed for long-lasting interactive play and exercise. Woven in two fun colours, the Braided Bone Toy's elasticity allows your pup to tug and pull for hours on end while also creating gaps to keep their teeth clean!
Playtime is a core pillar of your dog's overall health and wellness. We recommend making time every day for interactive play between you and your dog. Playtime together reinforces the special bond you share with your furry friend and provides your dog with the vital stimulation and exercise they need. Our Sports Toy line is designed with interactive play in mind. Made with sturdy materials, woven tightly together, to be your pup's new favourite toy to fetch, retrieve, and tug.
With all Tall Tails dog toys we encourage pet parents to supervise them during playtime. Please remove any toy, Tall Tails or non-Tall Tails, when you notice sizable pieces breaking to avoid any choking or blockage hazards. Pets are our babies, treat them like so.
- 9" resilient braided dog toy
- Fashioned for active outdoor play and long-distance fetch
- Perfect for rigorous tug-of-war, fetch, and other interactive play fun
- Elasticity creates gap to help dogs keep their teeth clean
- Spot clean
Size: 9"
Material: Polyester. Non-leather decorative tag.
Care: Spot clean recommended.
Please ensure this toy is suitable for your dog's preferences, chewing habits and size, remembering that no toy is completely indestructible.
UK Delivery
UK Delivery
📦 Next Day Despatch on UK Orders placed before Midnight
Please Note: Orders are despatched the next working day. (Monday-Saturday excluding public holidays)
🚚 UK Delivery Details:
✅ Parcels: Up to 11.99kg – £3.99
✅ Parcels: Over 12kg – FREE
Estimated Delivery Time: All parcels are despatched using Royal Mail Tracked 48.
Deliveries to Northern Ireland, Scottish Highlands or Islands may take longer to arrive, which we are sure you will be aware of.
⏰ Delivery Process:
1. Order Processing: Orders placed before midnight are despatched the next working day.
2. Tracking Updates: You'll receive an email/text with tracking information once your parcel is despatched.
3. Delivery Options: If you’re not home, the Royal Mail may attempt to leave your delivery in a safe place or with a neighbour.
4. The Royal Mail may leave a card with instructions for redelivery or collection. Please follow their guidance to arrange redelivery at your convenience.
Thank you for your understanding. If you have any questions, we're here to help! 😊
Returns Policy
Returns Policy
📦 UK Returns Policy
🕒 14 Day Return Window
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on the 1st can be returned until the 15th
📞 How to Initiate a Return
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. Return instructions will be provided, and you can arrange delivery back to us via your chosen courier service
📸 Condition of Returns
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll inspect all items upon receipt and verify their condition
💷 Return Costs
▪️ Returns are at the customer's expense
▪️ Initial delivery costs are non-refundable
▪️ Defective items: Free exchange (photo evidence required)
🚫 Important Notes
▪️Please Note: All Food Items are Non-Refundable
▪️Returns must be sent to the address provided in the return confirmation email
▪️ We are unable to accept returns sent without prior confirmation
▪️ For efficiency, please ensure the package is securely packed to prevent damage in transit
♻️ Non-Defective Returns
1. Request via "Contact Us" page
2. Send your return to us using a tracked courier service within 14 days
3. Inspection will be conducted upon receipt
4. Refund processed within 24 hours if all conditions are met (minus initial delivery cost and a processing fee of 5%)
5. Please Note: All Food Items are Non-Refundable
🛠️ Faulty/Damaged Items
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. If the fault is confirmed, a free exchange will be provided
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
Out Of Stock Procedure
Out Of Stock Procedure
🚚 Our Stock Management
▪️ We maintain our own inventory
▪️ We also work with two wholesalers
📦 Occasional Stock Issues
▪️ Despite our best efforts, items may sometimes be unavailable
▪️ This is rare, but it can happen (and it annoys us more than you!)
📧 Our Promise to You If an item is out of stock:
1. We'll email you as soon as possible (always the same/next day)
2. We'll provide an estimated availability date, when possible
3. You can then decide how to proceed with your order from the options provided
💡 Why This Happens
▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible
▪️ We're continuously working to improve this
Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊
