The Delicious Dog Food Company Chicken & Rice

📦 FREE Next Day Delivery on orders over £6 placed before Midnight

🚚 Delivery Areas:

✅ Mansfield: NG18, NG19, NG20, NG21

✅ Sutton in Ashfield: NG17

✅ Kirkby in Ashfield: NG17

✅ Hucknall: NG15

✅ Creswell & Whitwell: S80 4

⏰ Delivery Process:

💡 Top Tip: Nominate a safe place for delivery if you're out. We'll take a photo as proof of delivery (available on request).

1. You'll receive an email by 11am on delivery day with your 1 hour time slot.

2. Once allocated, we can't change your delivery time.

3. If you're not home: We'll attempt to find a location at your property to leave your delivery. We'll document this with photographs of both the delivered items and your property frontage for verification. Please note that once delivered, the items become your responsibility.

4. If delivery isn't possible: We'll contact you via phone and/or email to arrange a redelivery. A £3.50 fee applies for the second delivery attempt. If you choose to cancel, a £4.99 delivery fee plus 5% processing fee will be deducted from your refund.

We're here to help! If you have any questions, just ask. 😊

🌟 Why Choose Our Super Premium Quality?

Our Wheat Gluten Free range isn't just food - it's a revolution in canine nutrition. Here's why:

🍽️ Simplicity for Sensitive Stomachs

▪️ Hassle free feeding for dogs with delicate digestions

▪️ Proven success: Our repeat customers are the living proof!

🔬 Science Backed Benefits

▪️ Wheat Gluten free diets have shown remarkable improvements in:

▪️ Allergies

▪️ Joint pain

▪️ Ear infections

▪️ Various chronic health issues

🐶 Common Issues We Help Solve:

▪️ Itchiness

▪️ Excessive hair loss

▪️ Bald patches

▪️ Inflamed skin

▪️ Sores and scabs

💯 It's All About Quality Ingredients

🥔🥕🫘🥚🫒🥑🥜🦐🐟🍥🥩🍖🐄🐖🐔🍣

Remember, your dog's health is paramount. By choosing our Wheat Gluten Free range, you're not just feeding your dog - you're investing in their wellbeing and happiness. 🐾

Make the switch today and join hundreds of satisfied dog owners who've seen the difference quality nutrition can make! 💖

Composition: Rice (37%), Chicken Meal (24%), Maize, Chicken Stock, Beet Pulp, Chicken Digest, Minerals, Prebiotic FOS, Linseed, Fish Oil, Yeast, Yucca Extract.

Nutritional Additives (Per kg): Vitamin A 19000 IU/kg, Vitamin D3 1900 IU/kg, Vitamin E 110mg/kg.

Trace Elements: Ferrous sulphate monohydrate 133 mg/kg, Copper sulphate pentahydrate 28 mg/kg, Manganese sulphate monohydrate 94 mg/kg, Zinc sulphate monohydrate 278 mg/kg, Calcium iodate 1.6 mg/kg, Sodium selenite 0.55mg/kg. Antioxidants (natural mixed tocopherols)

Analytical Constituents: Crude Protein - 20.5%, Oils & Fats - 12%, Crude Fibre - 2%, Crude Ash - 9%

Made in the UK and designed for Energetic, Working, Sporting, Exercised, Well Kept and Cared for Dogs.

🍽️ A Friendly Guide to Happy, Healthy Pups! 🐶

Adult Dog Food: Finding the Perfect Portion

Hello, lovely dog owners! 👋 We know every pup is unique, so these guidelines are just that - a starting point to help you find the ideal meal size for your furry friend. Remember, these aren't strict rules, but rather a helpful nudge in the right direction!

🦴 The 'Ruff' Guide to Portions

🐾 Paw-some Tips to Remember

1. Every dog is unique: These amounts are just a starting point. Your pup's perfect portion might be a bit more or less!

2. Factors to consider: Activity level, age, breed, and even the weather can affect how much your dog needs to eat.

3. Keep an eye on that waistline: Adjust portions to help your dog maintain their ideal weight. A healthy pup is a happy pup!

4. Changing foods? Be sure to check out our Guide to Changing Your Dog's Food for a smooth transition.

5. Water, water everywhere: Always make sure your furry friend has plenty of fresh drinking water available.

💖 Finding the Perfect Balance

Remember, these guidelines are just the beginning of your journey to find the perfect portion for your pooch. Don't be afraid to adjust amounts up or down to keep your dog at their ideal weight.

The Delicious Dog Food Company - Helping you feed your best friend, one bowl at a time! 🐾

Guide to Changing Your Dog's Food

Why This Matters

Transitioning your dog to new food is crucial for their digestive health. While some dogs have iron stomachs, it's best to err on the side of caution, especially when upgrading to a higher quality food.

What to Expect

During the transition, you may notice:

▪️ Initial reluctance to eat the new food

▪️ Temporary changes in toilet habits

▪️ These issues typically resolve within a few days

🚨 Note: Persistent diarrhoea or vomiting is rare but concerning. Consult your vet if these symptoms persist.

Our Recommended Transition Plan (1-10 days) 

Important: Adjust this timeline based on your dog's response. There's no rush!

Top Tips for a Smooth Transition

1. Ensure sufficient old food: Running out mid transition limits your options.

2. Monitor portion sizes: Feeding guides are recommendations, not rules. Adjust as needed.

3. Weigh food when possible: Avoid the common pitfall of overfeeding.

4. Be patient: Allow up to 16 days to see improvements.

Remember

The quality of ingredients is paramount. A successful transition to premium food can lead to long term health benefits for your furry friend.

Need more advice? We're here to help ensure your dog's dietary change is a positive experience! 🐾

🚚 Our Stock Management

▪️ We maintain our own inventory

▪️ We also work with two wholesalers

📦 Occasional Stock Issues

▪️ Despite our best efforts, items may sometimes be unavailable

▪️ This is rare, but it can happen (and it annoys us more than you!)

📧 Our Promise to You If an item is out of stock:

1. We'll email you as soon as possible (always the same/next day)

2. We'll provide an estimated availability date, when possible

3. You can then decide how to proceed with your order

💡 Why This Happens

▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible

▪️ We're continuously working to improve this

Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊

📦 Bulk Order Policy

Any order containing more than one unit of the same item will be classified as a bulk order. In the event that we can only deliver part of the bulk order the next day and a refund for the remaining items is requested, our processing fee of 5% will apply to the refunded amount.

For any outstanding items that cannot be immediately delivered, we will provide periodic email updates to keep you informed of the progress and expected delivery timelines.

🕒 14 Day Return Window

▪️ Returns accepted within 14 days of delivery only

▪️ Example: Item delivered on 1st can be returned until 15^th

📞 How to Initiate a Return

1. Use our "Contact Us" page

2. Receive confirmation email within 48 hours

3. We'll contact you within 1-2 working days to arrange collection

📸 Condition of Returns

▪️ All items must be unused, unopened, in original packaging

▪️ Tags and security seals must be intact

▪️ We'll take photos for verification

💷 Collection Charges

▪️ Non-defective items: £4.99 per collection attempt and a processing fee of 5% (deducted from refund)

▪️ Defective items: Free exchange (photo evidence required)

🚫 Important Notes

▪️ We only accept returns via our collection service

▪️ Third party returns are not accepted

▪️ Safe place for collection recommended for efficiency

♻️ Non-Defective Returns

1. Request via "Contact Us" page

2. We'll collect within 1-2 working days

3. Inspection on collection

4. Refund processed within 24 hours if all conditions met

🛠️ Faulty/Damaged Items

1. Report via "Contact Us" with clear photos within 48 hours of delivery

2. Free exchange if fault confirmed

3. Two free exchange attempts

4. £4.99 charge for third attempt (if needed)

We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊