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Use Code HERO15 at checkout and receive 15% off your first order.
Limited to one per customer, per address. It is valid for our own brand dog food only and cannot be used with any other offer.
Please Note: We do not deliver on Public Bank Holidays.
✅ NG1, NG2, NG3, NG4, NG5, NG6, NG7, NG8, NG14, NG15, NG16, NG17, NG18, NG19, NG20 and NG21.
✅Nottingham City Centre: NG1
✅ West Bridgford, The Meadows: NG2
✅ St Ann's, Bakersfield, Mapperley: NG3
✅ Colwick, Gedling, Carlton, Netherfield: NG4
✅ Arnold, Bestwood, Woodthorpe: NG5
✅ Bulwell, Bestwood Village: NG6
✅ Hyson Green, Lenton: NG7
✅ Broxtowe, Wollaton: NG8
✅ Burton Joyce, Calverton, Woodborough: NG14
✅ Hucknall, Linby, Papplewick, Ravenshead: NG15
✅ Nuthall, Kimberley, Awsworth, Newthorpe, Eastwood, Brinsley, Underwood, Selston, Pinxton: NG16
✅ Kirkby in Ashfield, Sutton in Ashfield, Huthwaite, Skegby, Teversal: NG17
✅ Mansfield: NG18
✅ Mansfield Woodhouse, Pleasley, Forest Town: NG19
✅ Shirebrook, Langwith, Warsop: NG20
✅ Clipstone, Edwinstowe: NG21
💡 Top Tip: Nominate a safe place for delivery if you're out. We'll take a photo as proof of delivery (available on request).
1. You'll receive an email by 11am on delivery day with your 1 hour time slot.
2. Once allocated, we can't change your delivery time.
3. If you're not home: We'll attempt to find a location at your property to leave your delivery. We'll document this with photographs of both the delivered items and your property frontage for verification. Please note that once delivered, the items become your responsibility.
4. If delivery isn't possible: We'll contact you via phone and/or email to arrange a redelivery. A £3.50 fee applies for the second delivery attempt. If you choose to cancel, a £4.99 delivery fee plus 5% processing fee will be deducted from your refund.
We're here to help! If you have any questions, just ask. 😊
Please Note: Orders are dispatched the next working day. (Monday-Friday excluding public holidays)
We do not offer UK delivery on the following items:
▪️ 15kg Bags of James Wellbeloved
▪️ Dog Beds
▪️ Ceramic Dog Bowls
▪️ Moderna Dog Bowls
✅ Small Parcels: Up to 1.99kg – £3.99
✅ Medium Parcels: 2kg to 14.99kg – £5.99
✅ Large Parcels: 15kg to 19.99kg – £7.99
✅ X Large Parcels: 20kg and over – Price Calculated at Checkout
Estimated Delivery Time: 2-4 working days via our trusted courier partners.
1. Order Processing: Orders placed before midnight are dispatched the next working day.
2. Tracking Updates: You'll receive an email with tracking information once your parcel is dispatched.
3. Delivery Options: If you’re not home, our couriers may attempt to leave your delivery in a safe place or with a neighbour.
4. Couriers will leave a card with instructions for redelivery or collection. Please follow the courier's guidance to arrange redelivery at your convenience.
Unfortunately, we do not deliver to Northern Ireland, Scottish Highlands or Islands. If you place an order for delivery to these destinations, your order will be refunded, but please note that a 5% processing fee will be deducted.
Thank you for your understanding. If you have any questions, we're here to help! 😊
Our Grain Free recipes aren't just popular - they're a revolution in canine nutrition. Here's why:
▪️ Hassle free feeding for dogs with delicate digestions
▪️ Proven success: Our repeat customers are the living proof!
▪️ Complete, quality nutrition in every bowl
▪️ Designed to keep your dog fit, happy, and healthy
▪️ Packed with high quality meat and fish
▪️ Easily digestible carbohydrates (sweet potato and potato)
▪️ Tailored to your dog's natural digestive system
▪️ Premium quality at competitive prices
▪️ A supernova 💥 of health benefits at an affordable cost
🍽️ It's All About Quality Ingredients
🥔🥕🫘🥚🫒🥑🥜🦐🐟🍥🥩🍖🐄🐖🐔🍣
Don't mistake this for anything less than what it is: High Quality, Premium, Healthy Dog Food. Your furry friend deserves the best, and that's exactly what our Grain Free range delivers. 🐾
Ready to transform your dog's health and happiness? Make the switch to our Grain Free range today and join the pack of satisfied dog owners who've seen the difference! 💖
Picture your discerning dog's eyes sparkling with anticipation as you present a bowl of our exquisite Lamb & Sweet Potato Grain Free dog food. This isn't just a meal – it's a culinary journey to the peaks of flavour that will have your sophisticated companion leaping for joy!
▪️ Protein Rich Perfection: An impressive 44% lamb content - fuelling your dog's adventures with prime protein!
▪️ 100% Grain Free: Ideal for sensitive digestion and dogs who deserve nothing but the best
▪️ Nature's Pantry: A cornucopia of superfoods for comprehensive canine wellness
▪️ Veterinary Approved: Crafted by the UK's leading nutritionists and endorsed by top veterinary surgeons
▪️ Fresh lamb (18%) + Dehydrated lamb (26%) = 44% pure pastoral perfection
▪️ 15% sweet potato for gentle digestion and sustained energy
▪️ A meadow of wholesome ingredients including pumpkin, alfalfa, and green tea
Whether your distinguished companion is a highland explorer, an agility course champion, or simply deserves the finer things in life, our Lamb & Sweet Potato formula provides the premium nutrition to keep them bounding with vitality.
▪️ A coat so luxurious, it rivals the finest merino wool
▪️ Boundless energy for scaling new heights of canine achievement
▪️ Peak digestive health for your discerning dog
Meticulously prepared right here in the United Kingdom, ensuring uncompromising quality and freshness from our kitchen to your dog's bowl.
Don't let another day pass without offering your cherished companion the zenith of nutrition. Click 'Add to Bag' now and watch as your dog bounds with joy at their next gourmet meal!
The Epicurean Canine Food Company - Where Every Bite is a Bark of Gastronomic Ecstasy! 🐾🏔️
Composition: Dehydrated Lamb (26%), Fresh Lamb (18%), Sweet Potato (15%), Potato (14%), Chicken Oil, Yeast & Yeast Extracts, Peas, Alfalfa, Digest, Salmon Oil, Whole Linseed, Minerals, Seaweed Meal, Prebiotic MOS, Prebiotic FOS, Pumpkin, Carrots, Apples, Tomatoes, Glucosamine, Yucca extract, Chondroitin, Marigold, Rosemary, Fennel, Peppermint, Spinach, Thyme, Marjoram, Oregano, Parsley, Sage, Fenugreek Seeds, Rubbed Mint, Green Tea, Cranberry.
Nutritional Additives (Per kg): Vitamins: Vitamin A - 24,500 IU, Vitamin D3 - 2,450 IU, Vitamin E - 245 IU.
Trace Elements: Zinc chelate of amino acid hydrate - 333 mg, Zinc sulphate monohydrate - 167 mg, Manganese sulphate monohydrate - 78mg, Cupric sulphate Pentahydrate - 40 mg, Calcium iodate - 2.46 mg/kg, Selenised Yeast (Inactivated) - 87 mg, Antioxidants (a rich blend of mixed tocopherols and rosemary extract).
Analytical Constituents: Crude Protein - 28%, Oils & Fats - 16%, Crude Fibre - 3.2%, Crude Ash - 9.8%.
Made in the UK and designed for Energetic, Working, Sporting, Exercised, Well Kept and Cared for Dogs.
Hello, lovely dog owners! 👋 We know every pup is unique, so these guidelines are just that - a starting point to help you find the ideal meal size for your furry friend. Remember, these aren't strict rules, but rather a helpful nudge in the right direction!
| Weight Of Dog (kg) | Daily Feed (g) |
| 1 - 2 | 30 - 55 |
| 2 - 3 | 55 - 70 |
| 3 - 5 | 70 - 105 |
| 5 - 10 | 105 - 180 |
| 10 - 20 | 180 - 300 |
| 20 - 30 | 300 - 400 |
| 30 - 40 | 400 - 500 |
| 40 - 50 | 500 - 600 |
| 50 - 60 | 600 - 680 |
| 60 + | 680 + |
1. Every dog is unique: These amounts are just a starting point. Your pup's perfect portion might be a bit more or less!
2. Factors to consider: Activity level, age, breed, and even the weather can affect how much your dog needs to eat.
3. Keep an eye on that waistline: Adjust portions to help your dog maintain their ideal weight. A healthy pup is a happy pup!
4. Changing foods? Be sure to check out our Guide to Changing Your Dog's Food for a smooth transition.
5. Water, water everywhere: Always make sure your furry friend has plenty of fresh drinking water available.
Remember, these guidelines are just the beginning of your journey to find the perfect portion for your pooch. Don't be afraid to adjust amounts up or down to keep your dog at their ideal weight.
The Delicious Dog Food Company - Helping you feed your best friend, one bowl at a time! 🐾
Transitioning your dog to new food is crucial for their digestive health. While some dogs have iron stomachs, it's best to err on the side of caution, especially when upgrading to a higher quality food.
During the transition, you may notice:
▪️ Initial reluctance to eat the new food
▪️ Temporary changes in toilet habits
▪️ These issues typically resolve within a few days
🚨 Note: Persistent diarrhoea or vomiting is rare but concerning. Consult your vet if these symptoms persist.
| Days | Old Food | New Food |
| 1-2 | 75% | 25% |
| 3-4 | 50% | 50% |
| 5-7 | 25% | 75% |
| 8-10 | 0% | 100% |
Important: Adjust this timeline based on your dog's response. There's no rush!
1. Ensure sufficient old food: Running out mid transition limits your options.
2. Monitor portion sizes: Feeding guides are recommendations, not rules. Adjust as needed.
3. Weigh food when possible: Avoid the common pitfall of overfeeding.
4. Be patient: Allow up to 16 days to see improvements.
The quality of ingredients is paramount. A successful transition to premium food can lead to long term health benefits for your furry friend.
Need more advice? We're here to help ensure your dog's dietary change is a positive experience! 🐾
▪️ We maintain our own inventory
▪️ We also work with two wholesalers
▪️ Despite our best efforts, items may sometimes be unavailable
▪️ This is rare, but it can happen (and it annoys us more than you!)
1. We'll email you as soon as possible (always the same/next day)
2. We'll provide an estimated availability date, when possible
3. You can then decide how to proceed with your order from the options provided
▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible
▪️ We're continuously working to improve this
Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊
Any order containing more than one unit of the same item will be classified as a bulk order. In the event that we can only deliver part of the bulk order the next day and a refund for the remaining items is requested, our processing fee of 5% will apply to the refunded amount.
For any outstanding items that cannot be immediately delivered, we will provide periodic email updates to keep you informed of the progress and expected delivery timelines.
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on 1st can be returned until 15th
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. We'll contact you within 1-2 working days to arrange collection
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll take photos for verification
▪️ Non-defective items: £4.99 per collection attempt and a processing fee of 5% (deducted from refund)
▪️ Defective items: Free exchange (photo evidence required)
▪️ We only accept returns via our collection service
▪️ Third party returns are not accepted
▪️ Safe place for collection recommended for efficiency
1. Request via "Contact Us" page
2. We'll collect within 1-2 working days
3. Inspection on collection
4. Refund processed within 24 hours if all conditions are met (minus a processing fee of 5%)
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. Free exchange if fault confirmed
3. Two free exchange attempts
4. £4.99 charge for third attempt (if needed)
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on the 1st can be returned until the 15th
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. Return instructions will be provided, and you can arrange delivery back to us via your chosen courier service
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll inspect all items upon receipt and verify their condition
▪️ Returns are at the customer's expense
▪️ Initial delivery costs are non-refundable
▪️ Defective items: Free exchange (photo evidence required)
▪️ Returns must be sent to the address provided in the return confirmation email
▪️ We are unable to accept returns sent without prior confirmation
▪️ For efficiency, please ensure the package is securely packed to prevent damage in transit
1. Request via "Contact Us" page
2. Send your return to us using a tracked courier service within 14 days
3. Inspection will be conducted upon receipt
4. Refund processed within 24 hours if all conditions are met (minus initial delivery cost and a processing fee of 5%)
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. If the fault is confirmed, a free exchange will be provided
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
