Beaphar Calming Collar For Dogs
Beaphar Calming Collar For Dogs
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🚚 FREE Next Day Local Delivery, order before Midnight
🚚 FREE Next Day Local Delivery, order before Midnight
📦 FREE Next Day Local Delivery on orders over £6 placed before Midnight
Please Note: We do not deliver on Public Bank Holidays.
🚚 Local Delivery Areas:
✅ NG5, NG6, NG15, NG16, NG17, NG18, NG19, NG20 and NG21.
✅ Arnold, Bestwood, Woodthorpe: NG5
✅ Bulwell, Bestwood Village: NG6
✅ Hucknall, Linby, Papplewick, Ravenshead: NG15
✅ Nuthall, Kimberley, Awsworth, Newthorpe, Eastwood, Brinsley, Underwood, Selston, Pinxton: NG16
✅ Kirkby in Ashfield, Sutton in Ashfield, Huthwaite, Skegby, Teversal: NG17
✅ Mansfield: NG18
✅ Mansfield Woodhouse, Pleasley, Forest Town: NG19
✅ Shirebrook, Langwith, Warsop: NG20
✅ Clipstone, Edwinstowe: NG21
⏰ Delivery Process:
💡 Top Tip: Nominate a safe place for delivery if you're out. We'll take a photo as proof of delivery (available on request).
1. You'll receive an email by 11am on delivery day with your 1 hour time slot.
2. Once allocated, we can't change your delivery time.
3. If you're not home: We'll attempt to find a location at your property to leave your delivery. We'll document this with photographs of both the delivered items and your property frontage for verification. Please note that once delivered, the items become your responsibility.
4. If delivery isn't possible: We'll contact you via phone and/or email to arrange a redelivery. A £3.50 fee applies for the second delivery attempt. If you choose to cancel, a £4.99 delivery fee plus 5% processing fee will be deducted from your refund.
We're here to help! If you have any questions, just ask. 😊
📦 FREE Next Day Dispatch on National Orders placed before Midnight
Please Note: Orders are dispatched the next working day. (Monday-Friday excluding public holidays)
We do not offer national delivery on the following items:
▪️ Dog Food (excluding our own brand of dog food)
▪️ Dog Beds
▪️ Ceramic Dog Bowls
▪️ Moderna Dog Bowls
▪️ Sharples Chuck N Play Toy
🚚 National Delivery Details:
✅ Small Parcels: Up to 2kg and no larger than 44x35x14cm – £3.99
✅ Large Parcels: Over 2kg or larger than 44x35x14cm – £5.99
Estimated Delivery Time: 2–4 working days via our courier partners.
⏰ Delivery Process:
1. Order Processing: Orders placed before midnight are dispatched the next working day.
2. Tracking Updates: You'll receive an email with tracking information once your parcel is dispatched.
3. Delivery Options: If you’re not home, our couriers may attempt to leave your delivery in a safe place or with a neighbour.
4. Couriers will leave a card with instructions for redelivery or collection. Please follow the courier's guidance to arrange redelivery at your convenience.
📌 Delivery Restrictions:
Unfortunately, we do not deliver to the Scottish Highlands or Islands. If you place an order for delivery to these destinations, your order will be refunded, but please note that a 5% processing fee will be deducted.
Thank you for your understanding. If you have any questions, we're here to help! 😊
Beaphar Herbal Calming Collar for Dogs is great for helping your dog feel less apprehensive during difficult times such as visits to the vet or kennel fireworks, thunderstorms, travelling in the car or moving house. Once fitted, the collar works quickly and will be effective within one hour; it will help dogs feel calm, settled and relaxed for up to six weeks. Suitable for all breeds of dog.
Features
- For Long-Term Stress For Dogs On The Go: Ideal for firework displays, thunderstorms, or other stressful situations
- Contains The Natural Herb Valerian: Known for its calming properties.
- Works Quickly & Effectively: Takes effect within one hour of fitting the collar
- Adjustable 65cm Collar
- Up To 6 Weeks Of Calming Effect
How to Use
Do not open the sachet until you are ready to use the collar.
- Fasten the collar around your dog's neck, leaving enough room to insert two fingers between the collar and neck. Do not fit too tightly to prevent irritation, but do not fit too loosely or your dog may be able to get a foot or tooth under the collar and become caught up attempting to remove it.
- Once you have established the correct size for your dog, cut off any collar sticking out beyond the buckle and throw it in your dustbin.
- Remember to periodically check and loosen the collar if fitted onto a growing puppy. Ensure the Beaphar Calming Collar is in contact with the skin, and not overlapping a normal collar or the calming effect may be reduced. If the collar becomes wet, allow it to dry naturally and it will continue to be effective once it has dried. If your dog requires a bath, remove the collar and refit once your dog is dry.
Out Of Stock Procedure
Out Of Stock Procedure
🚚 Our Stock Management
▪️ We maintain our own inventory
▪️ We also work with two wholesalers
📦 Occasional Stock Issues
▪️ Despite our best efforts, items may sometimes be unavailable
▪️ This is rare, but it can happen (and it annoys us more than you!)
📧 Our Promise to You If an item is out of stock:
1. We'll email you as soon as possible (always the same/next day)
2. We'll provide an estimated availability date, when possible
3. You can then decide how to proceed with your order from the options provided
💡 Why This Happens
▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible
▪️ We're continuously working to improve this
Rest assured, we're committed to delivering your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊
📦 Bulk Order Policy
Any order containing more than one unit of the same item will be classified as a bulk order. In the event that we can only deliver part of the bulk order the next day and a refund for the remaining items is requested, our processing fee of 5% will apply to the refunded amount.
For any outstanding items that cannot be immediately delivered, we will provide periodic email updates to keep you informed of the progress and expected delivery timelines.
Returns Policy
Returns Policy
📦 Local Returns Policy
🕒 14 Day Return Window
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on 1st can be returned until 15th
📞 How to Initiate a Return
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. We'll contact you within 1-2 working days to arrange collection
📸 Condition of Returns
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll take photos for verification
💷 Collection Charges
▪️ Non-defective items: £4.99 per collection attempt and a processing fee of 5% (deducted from refund)
▪️ Defective items: Free exchange (photo evidence required)
🚫 Important Notes
▪️ We only accept returns via our collection service
▪️ Third party returns are not accepted
▪️ Safe place for collection recommended for efficiency
♻️ Non-Defective Returns
1. Request via "Contact Us" page
2. We'll collect within 1-2 working days
3. Inspection on collection
4. Refund processed within 24 hours if all conditions are met (minus a processing fee of 5%)
🛠️ Faulty/Damaged Items
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. Free exchange if fault confirmed
3. Two free exchange attempts
4. £4.99 charge for third attempt (if needed)
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
📦 National Returns Policy
🕒 14 Day Return Window
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on the 1st can be returned until the 15th
📞 How to Initiate a Return
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. Return instructions will be provided, and you can arrange delivery back to us via your chosen courier service
📸 Condition of Returns
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll inspect all items upon receipt and verify their condition
💷 Return Costs
▪️ Returns are at the customer's expense
▪️ Initial delivery costs are non-refundable
▪️ Defective items: Free exchange (photo evidence required)
🚫 Important Notes
▪️ Returns must be sent to the address provided in the return confirmation email
▪️ We are unable to accept returns sent without prior confirmation
▪️ For efficiency, please ensure the package is securely packed to prevent damage in transit
♻️ Non-Defective Returns
1. Request via "Contact Us" page
2. Send your return to us using a tracked courier service within 14 days
3. Inspection will be conducted upon receipt
4. Refund processed within 24 hours if all conditions are met (minus initial delivery cost and a processing fee of 5%)
🛠️ Faulty/Damaged Items
1. Report via "Contact Us" with clear photos within 48 hours of delivery
2. If the fault is confirmed, a free exchange will be provided
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
Can't Find What You're Looking For?
We're always expanding our range to meet your needs!
1. Send us a message with the product details
2. Include the URL if possible for reference
3. We'll check if we can add it to our website
4. We will work to offer you a better price
5. We'll keep you informed
Your satisfaction is our priority. Let us know what you need!
