Beaphar Eye Lotion - 50ml
Beaphar Eye Lotion - 50ml
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Indulge your furry friend with our irresistible treats, entertaining toys and fabulous accessories. Delivered to you at warp speed! Shop now and lets get your furry friends adventure started.
🚚 FREE Next Day Delivery on orders placed before Midnight
🚚 FREE Next Day Delivery on orders placed before Midnight
🚚 Delivery Areas:
✅ Mansfield: NG18, NG19, NG20, NG21
✅ Sutton in Ashfield: NG17
✅ Kirkby in Ashfield: NG17
✅ Hucknall: NG15
✅ Creswell & Whitwell: S80 4
⏰ Delivery Process:
1. You'll receive an email by 11am on delivery day with your 1 hour time slot.
2. Once allocated, we can't change your delivery time.
3. Minimum order is £10.
💡 Top Tip: Nominate a safe place for delivery if you're out. We'll take a photo as proof of delivery (available on request). You're responsible for items left in your designated safe place.
🔄 Redelivery:
1. We offer two free delivery attempts.
2. After two unsuccessful attempts, we'll process a refund minus £9.98 (£4.99 per failed delivery).
We're here to help! If you have any questions, just ask. 😊
For sensitive eyes, Beaphar Eye Lotion for Dogs is a specially formulated lotion that helps to clean, rejuvenate and support the sensitive skin around the eyes. Ideal for white dogs, it targets and aids the removal of tear stains, leaving the eye area clean, moisturised, soothed and healthy.
Features:
- Cleans & Supports Sensitive Eye Area: Beaphar Eye Lotion has been specially formulated to be kind on the sensitive skin around the eyes. It gently cleans away dirt from the area, supporting optimum eye health.
- Moisturises & Rejuvenates: Its gentle formula moisturises and cleanses the eye area, rejuvenating skin cells and leaving the area clean, fresh and free of dust and dirt.
- Easy To Use: Beaphar Eye Lotion is applied directly to the area under and around the eye. For best results, apply with cotton wool, wiping away any excess, to lift the dirt from the area.
- Removes Tear Stains: For lighter coloured dogs that are prone to tear stains, Beaphar Eye Lotion gently cleans the eye area, reducing the appearance and aiding the removal of tear stains.
- Suitable For Dogs: For all breeds of dog from 12 weeks of age.
Instructions
IMPORTANT: Do not use if your dog is under veterinary supervision for an eye problem unless your vet has advised you to do so
For cleaning the eyes
- Hold your dog gently but firmly and place the pipette at the corner of the eye, ensuring the nozzle does not touch the eyeball.
- Squeeze in one or two drops and then allow your dog to blink.
- Using cotton wool or a piece of tissue, gently wipe away any excess lotion around the eye along with any dirt.
For tear stains: Place one or two drops of Beaphar Eye Lotion on a piece of cotton wool and wipe around the eyes until the fur is clean.
To prevent cross-contamination, always use a new piece of cotton wool or tissue for each eye.
Out Of Stock Procedure
Out Of Stock Procedure
🚚 Our Stock Management
▪️ We maintain our own inventory
▪️ We also work with two wholesalers
📦 Occasional Stock Issues
▪️ Despite our best efforts, items may sometimes be unavailable
▪️ This is rare, but it can happen (and it annoys us more than you!)
📧 Our Promise to You If an item is out of stock:
1. We'll email you as soon as possible (always the same/next day)
2. We'll provide an estimated availability date, when possible
3. You can then decide how to proceed with your order
💡 Why This Happens
▪️ Due to our multi source inventory system, real time stock updates for every item on our website aren't always possible
▪️ We're continuously working to improve this
Rest assured, we're committed to fulfilling your order as quickly and efficiently as possible. If you have any questions, please don't hesitate to contact us! 😊
Returns Policy
Returns Policy
🕒 14 Day Return Window
▪️ Returns accepted within 14 days of delivery only
▪️ Example: Item delivered on 1st can be returned until 15th
📞 How to Initiate a Return
1. Use our "Contact Us" page
2. Receive confirmation email within 48 hours
3. We'll contact you within 1-2 working days to arrange collection
📸 Condition of Returns
▪️ All items must be unused, unopened, in original packaging
▪️ Tags and security seals must be intact
▪️ We'll take photos for verification
💷 Collection Charges
▪️ Non-defective items: £4.99 per collection attempt plus a processing fee of 3% (deducted from refund)
▪️ Defective items: Free exchange (photo evidence required)
🚫 Important Notes
▪️ We only accept returns via our collection service
▪️ Third party returns are not accepted
▪️ Safe place for collection recommended for efficiency
♻️ Non-Defective Returns
1. Request via "Contact Us" page
2. We'll collect within 1-2 working days
3. Inspection on collection
4. Refund processed within 24 hours if all conditions met
🛠️ Faulty/Damaged Items
1. Report via "Contact Us" with clear photos
2. Free exchange if fault confirmed
3. Two free exchange attempts
4. £4.99 charge for third attempt (if needed)
We're here to help! If you have any questions about our returns process, please don't hesitate to ask. 😊
Can't Find What You're Looking For?
We're always expanding our range to meet your needs!
1. Send us a message with the product details
2. Include the URL if possible for reference
3. We'll check if we can add it to our website
4. We will work to offer you a better price
5. We'll keep you informed
Your satisfaction is our priority. Let us know what you need!
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